FAQ

Frequently Asked Questions

Here are the most frequently asked questions about our Prestashop services, upgrades to the latest version, bug fixing, speed optimization.
Feel free to contact us anytime in case you don't get your answer on this page, and use our quote system for your problem solving needs.


One unit costs: 31.99 USD.
Depending on the complexity of the work to be done and the time needed for fixing your Prestashop issue, you will be communicated how many units are to be purchased in order to cover it. In case the work is done faster than estimated, you will be credited with the remaining units, and you can use them at any time for another task. Please use the shop to purchase units: Hire PrestaHeroes Developer elPatron

After we receive your quote, you will be requested to purchase 1 unit, in our shop: Hire Us.
After that, we will evaluate your request and we will communicate how many additional units does the solving of the given situation require ( number of units required is calculated by the complexity of your tasks and by the length of time needed for fixing). At the same time you will be asked for additional information and access details for your site.
Now you can sit back and relax, for most of the smaller bug fixing issues you will have the results in 24-48 hours.
When finished you will check the results.

Pretty much anything. We have been working with Prestashop for years and faced all kinds of problems there can be. Most of the bug fixes and issues our customers have are not exactly singular and our experience and know-how will help fixing it in no time.
Any king of theme bugs, basic Prestashop, payment system, module debugging and so on. We can also speed up both your front and back office. Front end development and shop setup, Prestashop upgrades to latest version ... whatever problem you have we can fix it, we can improve your site.

Absolutelly. We guarantee no data loss, no downtime.
We developed a 5 step methodology that will ensure that everything will go smoothly and fast. Please check our Prestashop Upgrade Services for extensive information about our methodology.